Frequently Asked Questions

B25/33-17, jawahar nagar colony, bhelupur, Elegance tower, 221001 Varanasi Uttar Pradesh, India

The handloomlegacy.com specializes in women's banarasi apparel, including saree, dupattas, and dress material.

Yes, we ship internationally. We’ll deliver your orders if your pin code is serviceable by our courier partners.

Yes, we do provide certified mark of purity.

Our customer service is available throughout out the week from 6 am to 10 pm. You can reach us through whats app chat button provided on website.

Email : handloomlegacy.india@gmail.com

Phone : +91-99351-41907

Order Placement

To place an order, simply browse our handloom collection, add your favorite items to the cart, and complete a secure checkout.

Apply the promo code on the shipping page, visible after entering customer information.

You’ll receive a confirmation email. Your order will be processed, packed, dispatched and shipped from our Varanasi warehouse. You’ll get a tracking ID to monitor your order's delivery.

Once you have placed your order, we will send you a confirmation email/ WhatsApp msg to your given mobile number to track the status of your order.

To track your order go to main menu and click on "track your order". Enter your order number and email and click on 'track' to know the status of your order.

We will also send you another email / whatsapp msg with the tracking number (AWB number) when your order will be dispatched.

Payment Information

Credit & Debit Cards: Visa, MasterCard, American Express, RuPay

Report any unauthorized activity to your bank immediately. We do not store card details and use secure payment gateways.

Yes, we do not store your card details. Payments are processed through a secure site with authorization from your card issuer.

Yes we do offer cash on delivery.

Note: COD is limited upto the order value of 25000rs.

Payment by the COD option is easy. Just follow these simple steps: In the website, select the products you need to purchase, add them to your cart and then in the Shipping & Order Review page, select Cash on Delivery (COD) as your payment method and click the 'COMPLETE ORDER' button. Once the approval is done, your order will be dispatched. Once the courier agent delivers the order, you will have to pay him the complete order amount in cash.